Overall, my experience with MSS was really smooth! They reply fast and are generally quite nice but would benefit from updating their website to match their currently available services. The interpreter I was assigned, Sophia was very friendly, patient and made what could have been a stressful process really stress-free. I think that even if the clinic you have already has an in-house translator, that getting an interpreter is still in your interest because they can help you with going to pharmacies or other small things.