I had a very disappointing experience with Manager Koo at UCANB Plastic Surgery. I went in for a consultation regarding facial lifting but decided I needed more time to think it over. The manager offered me a discounted rate if I paid a 100,000 won deposit, assuring me it would be fully refundable if I chose not to proceed. After deciding against the procedure, I requested a refund. Unfortunately, Manager Koo ignored my phone calls and texts for two days. The front desk was unhelpful, stating it wasn’t their concern and that they would ask the manager to reach out to me. Eventually, I managed to contact Manager Koo, who promised to refund the deposit by the following Friday. However, when Friday came, I still hadn’t received it. After calling her again, she requested my bank account details but then failed to deposit the money. I ended up having to reach out to the hospital again with screenshots of our previous conversations before she finally processed my refund. This experience was unprofessional and unreliable. I would not recommend this clinic, and I advise anyone to avoid putting down a deposit until you have met with the doctor and confirmed a procedure date/time.

It will have been one month in three days since I underwent several procedures at the clinic, and here is my impression at this stage (although it may change in the coming months, and I hope it does). The first procedure was double eyelid surgery only on the outer corner. I am almost completely satisfied with the result. Overall, the healing process went well, except for the right eye where the sutures left small bumps, but that should go away over time. The second procedure was under-eye fat repositioning, and I have to say that so far it’s a big disappointment… I don’t see any results at all. I know my dark circles have always been there—I think it’s genetic—which is why I initially asked for injections (Juvelook, for example). But I was told surgery would be better? Looking back, I wonder if they just wanted me to spend more money… I do not recommend this procedure if your issue is simply the color of your dark circles. Finally, I asked for lip injections, which turned out to be the second disappointment… The result was terrible: lumps everywhere, a deformed mouth, and a very unnatural look. I had to book an appointment at another clinic to have everything dissolved. And once again, the clinic wanted to inject 2cc even though I already had a naturally full base. I had to insist that 1cc would be more than enough. Once again, I feel like they were just trying to make me spend more money. To conclude, based on my personal experience, I would not recommend this clinic if you are a foreigner. I felt a difference in how I was treated, the welcome was very mixed, no one speaks English, and you won’t feel comfortable there. Having visited other clinics afterward, I can say the level of service is completely different... :(