Stay Duration: 6 nights Pros: The rooms were decently nice, but that’s where the compliments end. If you enjoy being nickel-and-dimed by a supposedly premium hotel, then Oakwood Premier Coex is the place for you. For anyone else? Avoid this place. The "Premium" Room Disappointment While the rooms look nice at first glance, they are incredibly under-appointed for a hotel of this caliber. They provide the absolute bare minimum to get by. During a week-long stay, the frustrations really started to pile up: No USB chargers anywhere in the room (in 2026, this is ridiculous). No bathroom scales. No milk provided with the complimentary tea and coffee. The 32 AUD Milk Scandal The absolute kicker happened at checkout. Because the room lacked basic milk for the tea and coffee they provided, we called front desk and asked them to bring some up. We assumed this was standard hospitality. It wasn't. At the end of our holiday, we checked the final bill and discovered we were charged 32,000KRW (roughly 32 Australian Dollars) just for the milk they brought up. Charging over $30 AUD for a splash of milk across a seven-night stay is an absolute, daylight-robbery rip-off. It’s not about the money; it’s the sheer principle of petty greed. Final Verdict The lack of basic room features like USB ports and scales was annoying, but the petty hidden fees left a truly awful taste in our mouths. Do yourself a favor and book somewhere else that actually understands the concept of hospitality. I would not recommend staying here.
Geoffrey Zweig
★★★★★
4.0
I stayed at this hotel for a week for a conference. The room was very spacious, with a separate bedroom, living room and small kitchen area. I was a bit surprised by the public areas though. The carpet in the hall was well worn and showing its age, and while the room had good AC, the hallway had none. The front desk staff was friendly and professional, but the restaurant staff had a tendency to vacate the dining room during breakfast. All in all, a solid 4/5.
Erica Alexander
★★★★★
5.0
Had an excellent four night stay. Cindy, one of the staff members, was very friendly when checking us in and serving us traditional tea, which really helped us kick off with a good start. I loved the extra space we had in our room (and the washing machine!). Honestly 10/10 would stay again for a longer stay in Seoul. It’s just so comfy to have a more apartment like accommodation with the convenience of 5 star hotel amenities. Despite Gangnam being somewhat far from major hot spots on the north side of the river, there are PLENTY of things to do and places to eat around the area and the mall attached. Also the metro was pretty easy to get to through the mall or above ground.
Sofia Campos Silva
★★★★★
5.0
The perfect finish to my Korea trip. Quiet luxury which is becoming hard to find in 5*s. Service, kindness of staff, privacy and an unexpected room upgrade with great view. Location is prime too. Will be my first choice if I'm ever back to Seoul.
June Ong
★★★★★
4.0
One of my preferred hotels in Seoul for its accessibility and convenience especially when commitments are centred in Gangnam. Stayed multiple times and across different one bedroom as well as two bedroom configurations. Condition of the rooms range. Some have more weary furnishing that really needs updating or replacement and others are ok. It will be perfect if they can provide similar good conditions for all rooms. Staff are amicable. Housekeeping so far responsive even when issues arise. It will be perfect if firmer bedding is used as many seem to sink in the middle.