Exceptional care from start to finish – highly recommend Nana Hospital I recently had several procedures done at Nana Hospital in Gangnam, Seoul, and I couldn’t be happier with my experience. The staff and doctors are truly outstanding and professional. A special thank you to Jasmine, who was my main advisor and contact throughout the entire process. She communicated with me via WhatsApp for months, helping fine-tune procedures and coordinating appointments for five of us – no easy feat! I bombarded her with questions after questions and she answered them all. Jasmine organized everything smoothly from the moment we arrived until we left. Lisa and Lina were also incredibly caring and helpful as secondary support. It was a huge comfort knowing an English-speaking consultant was by my side at all times. The medical team is amazing. My surgeon was Dr. Kwon Hyo Jeong, who performed upper and lower blepharoplasty. She did a fantastic job – and the aftercare and care pack were an unexpected bonus. Now at two weeks post-op, my bruising and swelling have subsided considerably. I also had dermatology procedures with Dr. Kim Ji Eun. She truly listened to my concerns, explained everything in detail, and wasn't pushy at all. She even advised that some procedures could wait for the future rather than doing everything at once – I really appreciated that honesty. The hospital environment is very pleasant and comforting, especially for procedures that can feel scary. Nana is fortunate to have such dedicated teams. I also noticed other teams taking great care of Thai and Chinese clients as well. If you're looking for both aesthetic and dermatological procedures under one roof, I highly recommend Nana Hospital in Gangnam.

We had appointments scheduled with both the dermatology and plastic surgery departments and were looking forward to receiving professional medical advice. Unfortunately, the experience was one of the most disappointing parts of our trip to Korea. Everything went down hill after the dermatology consultation, doctor briefly spoke and after he left it felt more like a sales pitch than a medical evaluation. Expensive treatments such as Thermage and Ultherapy were heavily promoted, ( nothing else about other skin issues addressed) and the coordinator’s attitude noticeably changed when we declined. We felt judged and treated differently simply because we were not willing to commit to the high-cost procedures being recommended that is more expensive than USA. What was most concerning was that despite having a plastic surgery consultation scheduled, we were told that everything had to go through the coordinator. We were not given the opportunity to meet or speak directly with the plastic surgeon about our concerns, goals, or treatment options. It is difficult to understand how patients can make informed decisions when access to the doctor is effectively blocked by a coordinator. The atmosphere felt cold, dismissive, and focused on sales rather than patient care. We came expecting professionalism, transparency, and expert medical guidance, but instead felt pressured and unwelcome once it became clear we were not interested in the most expensive treatments. Korea has an excellent reputation for aesthetic medicine, which makes this experience even more disappointing. Unfortunately, this clinic left us feeling frustrated, disrespected, and disappointed, and it negatively impacted what was otherwise a wonderful trip.