**Disappointing experience with consultation scheduling** I first contacted this clinic through KakaoTalk about lifting surgery approximately one year ago. Because I live in the United States, I was told that I could contact the clinic in advance before a future visit to Korea and arrange a consultation. In May, I requested a consultation between June 20 and June 26. I was told to first transfer a 30,000 KRW consultation fee by bank transfer, and that the only available appointment was June 27. Since I live abroad, my sister transferred the fee for me. I explained again that I was scheduled to return to the United States before June 27 and politely asked whether an appointment before June 25 could be arranged. Unfortunately, I did not receive a clear or helpful response, and I ultimately had to return to the U.S. without ever having the consultation. What was most disappointing was the difference in communication compared with a year earlier, when I had been told that arranging a consultation would be possible when I visited Korea. I had sincerely hoped to consult with Dr. Jae Won Hur and potentially have surgery there, but I was not given an opportunity even to meet the doctor. I believe the clinic’s director should be aware of how overseas patients can be treated during the scheduling process. Clear communication, consideration of international travel schedules, and a more respectful response would make a meaningful difference.

The staff here are very friendly and welcoming. I'm really impressed with your technology!