Had the Korean body scrub service today and was shocked by the strong mold odor. 30 minutes of such an awful smell and staring at the black mold spores scattered across the ceiling. Completely ruined the whole experience for me. Then I learned my husband actually got a bit of massaging while I didn’t, so that also bothered me. I booked this at the Four Seasons expecting better facilities and service but I would’ve been better off booking elsewhere. Would absolutely not recommend.

A well run spa with very good massages.

not bad, but relatively overpriced

Obviously a nice facility. Everything is clean and all services are professional, on-time, and all the check-list items are ticked. However, the experience is not enjoyable in the least. While the therapists are all very kind, they are completely unimaginative. They have all memorized the exact same script and process, so there is absolutely no variation / personalization in their service. This has made them completely robotic, totally clinical, and neither emotionally soothing nor physically therapeutic. Worst of all, their version of a deep tissue massage is basically Reiki - leaving you feeling like you had almost no benefit of the experience at all, so you walk out wondering why you paid the enormous price for a wildly sub-standard experience. They will ask you where your focus areas are, and despite telling them every time for a dozen consecutive appointments that it was my lower back, they would spend most of their time on my head, neck and shoulders, which I repeatedly said were fine. Further to this, as a repeat customer during my stay, they might have realized that they didn’t need to explain every step in the process at every visit instead of just seeing me as a frequent repeat customer and adapting to that reality. Facility 4.5-stars Operations 4-stars (booking, confirmations, reminders, etc.) Friendliness of the staff 3-stars Skills of therapists - 3 stars Service itself - 2 stars Ability to adapt - 1 star Price for value - 1 star

I was surprised there were only three reviews and overall it was marked as 3.3 stars. I think this was one of my best spa experiences at a very reasonable price. I would go back again in a heartbeat and have recommended friends to go as well. Clean, relaxing and great service.

趁着有空去了四季酒店 SPA，把之前想做的項目安排上了。醫生面診的时候拿了一面大镜子，一边分析一边让我自己看。用手指在我脸上比划，說這个地方适合做什么、那个地方适合做什么。给我感覺很直观，不像在其他地方光靠嘴巴說。醫生在操作前先仔细看了我的皮膚检测报告，然后在脸上做了标记。整个過程雖然花了不少時間，但每一步都精准。做完之後也沒有明顯的红肿，手法确实可以。醫院旁边有个小公园，做完之後去坐了会儿，環境還不錯。总体来說是一次蠻好的體驗，期待恢復之後的效果。如果效果好的話肯定会回购的。