I had a great experience getting my skin care taken care of. Every one was so nice and respectful and the whole staff was very professional. They organized the appointment within a short notice of few hours. Joon was helping me out from the very beginning and has done a tremendous job. Highly recommend.
Faye Au
★★★★★
5.0
Sora (the English translator) was very helpful in translating all the procedures. I had a long consultation and decided on the best procedures that could help fulfill my skin needs. I bought a package and I would say it was pretty worth it considering all the things I will be getting. There were quick to answer any questions.
렘
★★★★★
1.0
I have never really had problems with any other branch of Abijou (Hongdae, Myeongdong) but this was probably the most stressful consultation experience I’ve had here. The consultation was incredibly fast-paced, dismissive, and stressful and I felt bad for the translator who was struggling to keep up. I felt like she just wanted us out of the room. I was shocked at her attitude and her general manner towards myself, my mom, and the translator. I felt like this place wasn’t super equipped for English speakers, specifically. The service itself (facial) was okay, but I’ve done it at other branches and found it much more calm and relaxing. It was really loud in that room so it was hard to relax, and the lights were all on. I think there are other branches you could rather go to.
herstory
★★★★★
1.0
I’m a regular client here and have tried multiple treatments, from basic to premium, especially during event promotions. I also work in this industry, so I understand how proper consultation and service should be handled. I also visit several clinics depending on their offers, and I have never experienced this level of disrespect elsewhere. During my last visit, I came in looking very simple and tired, and the difference in attitude was obvious. The consultant treated me in a dismissive and judgmental way, which made me feel looked down on. This is unacceptable in any professional setting. Ironically, the only person who treated me properly was the practitioner who did my injection — they clearly explained the procedure and were professional. The clinic has good event offers, but the service quality, especially at the consultation stage, is lacking. What’s disappointing is that I have recommended this place to many friends and foreign clients before. They likely gained customers through my referrals. After this experience, I can no longer recommend this clinic. Service should never depend on how a client looks on a given day.
03chae
★★★★★
5.0
New and clean facility with friendly staff and smooth, professional service. The prices are reasonable, and they have all-new equipment. Overall, a great experience — I’ll definitely be coming back!