I am writing this review with deep disappointment and anger. I had my breast reconstruction surgery at this hospital after battling breast cancer. At the time, I was grateful and trusted them. Because of that trust, I referred many friends and acquaintances here over the years. Recently, a family friend of ours wanted a consultation for surgery and asked my mother to go with her for support. The moment they entered the hospital, my mother was told to leave and wait outside. Two Front desk lady and Director Mooon wasn’t even allowed to sit on the lobby sofa. No explanation. No courtesy. My mom was treated as if she didn’t belong there — as if she were some kind of nuisance. This happened in the middle of winter. My mom was forced to wait outside for nearly five hours in the cold. Since that day, she has been physically unwell and is still receiving medical treatment. When I came back to Korea and heard what happened, I was beyond furious. I genuinely regret ever referring anyone to this place. Plastic surgery is still medical care — but it is also a service industry. Patients pay significant amounts of money and deserve basic human respect. There is absolutely no excuse for staff who lack even the most fundamental level of professionalism and compassion. No one should have to pay to be treated with disrespect. If you are considering plastic surgery in Korea, I strongly urge you to avoid this hospital. There are many other clinics that provide skilled medical care without sacrificing basic decency. Do not spend your money somewhere that treats families this way. [추가 리뷰 /additional UPDATE] 말 같지도 않은 변명으로 본질을 흐리지 마십시오. 수술 당일 보호자 동반이 안 되는 규정이었다면 사전에 안내를 했어야 합니다. 전무했던 사전 공지, 현장에서의 강압적인 퇴출, 그리고 사람을 벌레 취급하듯 대하며 모멸감을 준 데스크 직원들과 문 실장의 태도가 이 사건의 본질입니다. 규정 때문이 아니라 당신들의 무례함과 공감 능력 결여 때문에 저희 어머니는 몸과 마음에 깊은 상처를 입으셨습니다. 끝까지 '소통의 오해'라며 책임을 회피하는 비겁한 태도에 환멸을 느낍니다. Stop hiding behind your so-called "policy" with these pathetic excuses. If your policy prohibits guardians on surgery days, you should have informed us in advance. The core of this issue is your complete failure to notify us beforehand, your aggressive expulsion of my mother on-site, and the fact that your front desk staff and Director Moon treated her like a piece of garbage, leaving her deeply humiliated. It was your staff's sheer rudeness and total lack of empathy—not your policy—that left my mother physically and emotionally scarred. I am utterly disgusted by your cowardly attempt to dodge accountability by calling this a "misunderstanding