I try to avoid leaving poor reviews, but my experience here was SO bad that I felt like others should take this into consideration when booking a service from this place. Context: my boyfriend and I are Korean-Americans and thought it'd be nice to take hanbok pictures and use them as our engagement photos, so we booked the "Couple Package" for hair and make-up via Naver. For our 10am appt, we did arrive 10mins late, so I'm sure that irritated the owner -- and while I do own up to this, please keep in mind that this studio is a good walk uphill from the subway station (i.e. I was already dreading the thought of walking back after my make-up was done). The owner let us know that we'd be delayed since we were tardy (which I understood), but said it as if there were people after us and that we'd be pushing them back. Later I saw a post-it up of the appts booked that day and noticed that there was only one other party after us and it was at 12:30, so a good 30mins after we were supposed to finish. The actual service was horrible. I wanted an atypical hairdo (half up in a bun, and the bottom half also up in a bun -- so that I can undo this bottom half later for a more casual look). She said it would look funny so we settled on a half-up look. She curled the bottom half, but it was very loose so I asked her to make the waves/curls tighter because I knew it would get loose/undone before our 1pm photo shoot. She lectured me like a child citing her experience and saying that it would not look right or my hair was not the right length, etc. I felt dismissed and treated poorly. Her attitude was very off-putting. Once she was done, she just left with no mention of going anywhere or that we were finished. The associate took over and did her best to accommodate us -- she did my boyfriend's hair/make-up and my make-up. I'll give credit to the associate for trying to salvage the owner's mess. In short, there are enough hair/make-up places in Seoul, and ones that are definitely more friendly. Do yourself a favor and skip booking this place.
Veida Underwood
★★★★★
5.0
Amazing experience at Beauty Palace in Seoul! The team was so professional and kind, and my hair and makeup turned out beautiful—better than I expected. They really listened to the look I wanted and executed it perfectly. I left feeling so confident. Highly recommend!
Siew Yan
★★★★★
1.0
Experience was a disappointment - it was stated that it will take around 120 minutes but I was done in less than 60 minutes. I tried telling the instructor that it was too red for my liking but she didn’t get it. End result wasn’t the natural korean make up look expected as well.
_.d1n1x._
★★★★★
5.0
Did Hanbok Make Up here and the make up is so pretty ! The staffs were very friendly and so sweet. They helped me thru out my journey here as I got a little bit lost. The make up artist was very sweet the entire make up process. I love her ! Thank you for making me look beautiful 🩷 : Place is also very clean and super aesthetic!!
Meztli Kaya
★★★★★
5.0
I had the best time here! The people are really nice, the place is clean and pretty, and the makeup and styling are perfect! I don’t like or do makeup much but I felt very comfortable and pretty here, haha!