I had a Zoom consultation with Dr. Heo Jae Won, and I truly appreciated how kind, patient, and thorough he was. He took the time to explain everything in detail and answered my questions carefully, which made the consultation very helpful and reassuring. As an overseas patient, communication and scheduling can be stressful, but I was grateful that the clinic followed up and arranged the consultation.

**Disappointing experience with consultation scheduling** I first contacted this clinic through KakaoTalk about lifting surgery approximately one year ago. Because I live in the United States, I was told that I could contact the clinic in advance before a future visit to Korea and arrange a consultation. In May, I requested a consultation between June 20 and June 26. I was told to first transfer a 30,000 KRW consultation fee by bank transfer, and that the only available appointment was June 27. Since I live abroad, my sister transferred the fee for me. I explained again that I was scheduled to return to the United States before June 27 and politely asked whether an appointment before June 25 could be arranged. Unfortunately, I did not receive a clear or helpful response, and I ultimately had to return to the U.S. without ever having the consultation. What was most disappointing was the difference in communication compared with a year earlier, when I had been told that arranging a consultation would be possible when I visited Korea. I had sincerely hoped to consult with Dr. Jae Won Hur and potentially have surgery there, but I was not given an opportunity even to meet the doctor. I believe the clinic’s director should be aware of how overseas patients can be treated during the scheduling process. Clear communication, consideration of international travel schedules, and a more respectful response would make a meaningful difference.

Extremely disappointed – complete no-show for a scheduled consultation with Dr. Heo - this review isn't about his surgical skills but only about the communication beforehand. I had a consultation booked with Dr. Heo at IPCHE Plastic Surgery today at 4:30 AM my time (11:30 AM Korean time). I woke up at 4 AM for this appointment after spending the last two months carefully researching him as my top choice for surgery. The doctor never showed up. After waiting a few minutes, I asked the assistant what happened. She told me to wait 15 more minutes. After a full hour with no sign of the doctor, I followed up again. The assistant then apologized and said the doctor had an emergency. She offered to reschedule but provided no real explanation or proactive communication during the long wait. This wasn’t just an inconvenience — it was a significant waste of my time and energy. I had already been checking flights for a potential trip to Korea (15+ hour flight) and was genuinely excited about moving forward. Instead, I’m left feeling depressed and back to square one with my research. While I understand emergencies can happen, the lack of timely communication and respect for the patient’s schedule (especially one set at an awkward early hour) is very concerning. It makes me question how reliable the clinic would be for post-operative care if something goes wrong after I return home. They don't value other people's time. We are all busy in Life. Also it is not an excuse as they offer "free consultation". They make us rather pay for an online consultation and stick to it. Unfortunately, this is the second negative experience I’ve had with them regarding scheduling and communication (also some kind of "emergency" happend. Might just be another factory company where they have so many clients and actually not enough time. I won’t be trusting them with my face. Other patients should be aware and decide for themselves. I want to mention though that his assistant seems very nice and she tried to help beforehand and sent me a lot of information regarding surgery, hotels around, handling, also sent me all the information regarding the price which was very kind of her.

The staff here are very friendly and welcoming. I'm really impressed with your technology!

It was a pleasure meeting with Dr. Heo for my consultation. He was kind, thorough, and incredibly detail-oriented, taking the time to answer my questions without ever making me feel rushed. The clinic itself felt very professional and high caliber, and I never felt pressured to pursue treatment. What stood out most was Dr. Heo’s exceptional aesthetic sense combined with his deep understanding of facial anatomy. His recommendations felt thoughtful, balanced, and tailored to achieving natural-looking results. As an international patient, I also really appreciated that both Dr. Heo and his coordinator spoke fluent English. They communicated everything clearly and made the entire consultation comfortable and stress-free. Thank you this was a great experience for me.

做的埋线双眼皮，看起来还是很不错的，后续准备做个欧式双眼皮