Online consultation is WORST… They want you to come and spend your money just for consultation.. I read also to other reviews that they are not good.. so thanks God the person who assist me in whatsapp is Rude so i can change and look for another one.
Cordelia
★★★★★
5.0
I had a No-Plant Rhinoplasty at GNG Hospital two months ago. Well, they have got a whole hospital system that is set in place and there's a lot of experience. I have felt relieved that it would be as professional and organized as in my home country. The surgery was performed by Dr. Seong-Mun Hong and it was a success. From pre-operative preparation to post-operative care, every process was done according to the instruction on their website. I have to say that the whole team made it such a pleasant experience. As a foreigner I was really pleased that they had an interpreter named Chris throughout the entire visit. He helped with every question and all the steps I needed, and he was so attentive and thoughtful. By the way, they had arranged transportation from the airport to the hotel (Two-way) as well as each treatment. They also offered post-operative follow-up when I returned to my home country. I have felt like I'm in good hands and comfortable during the whole procedures. Currently the swelling of my nose is going down day by day, and it looks more slim. I'm so grateful to medical staff at GNG for the excellent treatment and care! Especially Dr. Hong, an one of the best plastic surgery experts! And Chris, a fabulous guy!
Jade Xiao
★★★★★
1.0
I had multiple procedures at Girin Plastic Surgery, including breast augmentation, upper and lower eyelid surgery, brow lift, mini facelift, and facial fat grafting. I spent a significant amount of money because I trusted this clinic. Unfortunately, my experience after surgery has been extremely disappointing. The biggest issue has been the lack of post-operative care and communication. I repeatedly called, sent multiple messages, and requested a video consultation with my surgeon, but I received little to no response for a long time. As an international patient traveling from the United States, I expected much better follow-up. Only after I said I would file a formal complaint did the clinic finally respond and apologize. Patients should not have to go to that extent just to receive basic communication. I am still dealing with concerns about several procedures and simply wanted to discuss them with my surgeon before traveling back to Korea. Instead, I experienced delays, poor communication, and a great deal of frustration. Based on my personal experience, I encourage prospective patients to look beyond the online ratings and carefully consider how important post-operative care and communication are before choosing this clinic. My experience after surgery was very different from what I expected. I sincerely hope the clinic improves its aftercare and communication so future patients receive the support they deserve
renee cheong
★★★★★
5.0
I visited GNG Hospital for my nose revision surgery. In Jan 2025. It was an amazing and overall pleasant experience. The Surgeon, Dr Seong was very patient with my questions. He is very experienced in this field ( guess over 20 years). He understood my concerns and worries, although we spoke different language ( but we have interpreter Chris). Chris was a great interpreter. He was caring, attentive and made sure all my queries were translated to the doctor. He even took extra miles to recommend me places to visit in Seoul and help to grab taxi. Not to forget the staffs and nurses, though they don’t speak English, but they have positive attitudes, friendly and helpful. My overall experience was excellent and I would for sure recommend this hospital to those who are looking for rhinoplasty surgery.