I had a very disappointing experience with Manager Koo at UCANB Plastic Surgery. I went in for a consultation regarding facial lifting but decided I needed more time to think it over. The manager offered me a discounted rate if I paid a 100,000 won deposit, assuring me it would be fully refundable if I chose not to proceed. After deciding against the procedure, I requested a refund. Unfortunately, Manager Koo ignored my phone calls and texts for two days. The front desk was unhelpful, stating it wasn’t their concern and that they would ask the manager to reach out to me. Eventually, I managed to contact Manager Koo, who promised to refund the deposit by the following Friday. However, when Friday came, I still hadn’t received it. After calling her again, she requested my bank account details but then failed to deposit the money. I ended up having to reach out to the hospital again with screenshots of our previous conversations before she finally processed my refund. This experience was unprofessional and unreliable. I would not recommend this clinic, and I advise anyone to avoid putting down a deposit until you have met with the doctor and confirmed a procedure date/time.

做了很久功课才选的 UCANB 整形外科，主要看中的是金骏昊院长的资历。医院从 1999 年就成立了，在韩国算是历史比较久的整形机构。面诊时院长讲解得很系统，会从整体比例出发，而不是只看单个部位。我咨询的是鼻综合和胸部项目，方案讲得很清楚，也会把风险和恢复期说在前面，整体给人的感觉是偏稳。