Do not go to this place. The clinic is a total disaster. I have been a loyal patient of Dr. Jimin Lee(the Head Dr of Director Clinic) over 2years and I tried this Gangnam location since Dr. Lee moved here from another branch one. They had me wait almost 2 hours see Dr. Lee even though I made an appointment and they even asked me to skip Dr. Lee’s initial assessment before procedure which was one of the important part of process. When she came in the procedure room, she seemed not looking up my chart before entering as she mentioned wrong information about myself. Dr. Lee even didn’t apologize or mention anything about the long wait, skipping initial assessment and their chart system issue between branches which I had and made me more angry. I was so confused and upset to her attitude. I was able to hear her sorry by complaining how I felt so disappointed about her customer service after procedure. However, she just said one word sorry and had her counselor lady deal with the situation and left the room. When I asked the reason of 2hr long wait, her counselor lady told me Dr. Lee was busy with handling Chinese group and not only you also another Korean patient is waiting on her about 5hrs ahead of you. 5hrs? That is INSANE!! They could have told me estimated wait time but they did not. They kept lying to me saying you were about to see her soon for 2hrs. Even though you have a reservation, They don’t care you. They make you super long wait and they chase foreigners who is gonna spend big money here. I myself also have been spending thousands dollars and had money deposit left here. When I asked my remaining deposit back, they refused it due to their policy. Clinic system is so weird and not understandable. I have over 50dollar worth deposit left. I will never go back to this clinic again.

The staff is very professional. You can enjoy top quality and service here. Strongly recommend.