Easy to book an appointment and responsive via WhatsApp. In the consultation, they were able to communicate well in English and I asked about 5 of the lifting options and what the differences were and what would be best for the effect I wanted. I also asked about pain levels of the different options. I ended up doing Face Onda 100KJ. I personally have tried Inmode FX + FORMA in 2024 at a different clinic but didn’t see much difference so I wanted to try something else this time. Pain was bearable. There was no pain in the beginning and as it kept going, it was more of a warm/hot sensation and it would get hotter as they kept going over the same area. I also did mole removal. I had one that was considered a bigger size. The laser was also minimal pain. Like little pinching feelings.

Disappointing experience overall. I purchased a package via Klook which included a facial and a skin analysis with a report, which was the most important part for me. While the staff seemed lovely and the facility was nice, from the start it felt very rushed and there was no consultation whatsoever. Just asked to sign forms and give a 5 star review BEFORE the appointment with the staff taking my phone and doing it for me. I was again asked by the team at the desk before the process began if they could see the review before proceeding Once I was brought into the treatment room, which was on a corridor of beds separated by walls and curtains, the facial began immediately and it was clear the therapist didnt speak any English even though it was outlined in the appointment that that was the preferred option. Understandable but it meant again there was no consultation, explanation or any information whatsoever for the entire process. To make it worse the therapist left the room after every step, and at some points other therapists were calling in and chatting in Korean, taking equipment from the room and it just felt very impersonal and rushed. It could have been done in the corridor. At the end I asked when the skin analysis would take place and I was told it was not included in the package. I had to pull up yhe Klook receipt to prove it was included but they tried to argue initially that it wasnt even though I had it in text. I was then given the scan, again no consultation whatsoever, just a report fully in Korean with no explanation of what the report meant. Not once did a single person speak to me about my skin, in a skin clinic. While the staff seemed very nice and the facility was lovely and the facial itself was nice, it was rushed, without inforation and absolutely not the experience you hope for and I would choose another clinic next time.