Overall, my experience with MSS was really smooth! They reply fast and are generally quite nice but would benefit from updating their website to match their currently available services. The interpreter I was assigned, Sophia was very friendly, patient and made what could have been a stressful process really stress-free. I think that even if the clinic you have already has an in-house translator, that getting an interpreter is still in your interest because they can help you with going to pharmacies or other small things.

It depends who you're paired up with but in my case, I got lucky and got paired with Sophia who made my first time experienve (seeking surgery in Korea) very smooth. Sophia is an amazing translator who has years of experience in medical tourism. It is evident in how she easily forms great connections with everyone in the clinics. I'm so glad that I met Sophia, she is a gem!